Returns and Refunds Policy at Tomymomblanket.com
Welcome to Tomymomblanket.com. This Returns and Refunds Policy outlines our procedures regarding returns, exchanges, and refunds for products purchased on our Website.
1. Returns
1.1 Eligibility
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. We do not accept returns for items that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
1.2 Time Frame
You must initiate a return within [number] days of receiving your item. If 15 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
2. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [email protected] for further instructions.
3. Refunds
3.1 Eligibility
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
3.2 Refund Process
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 15 days.
3.3 Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us.
4. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Contact Information
If you have any questions or concerns about our Returns and Refunds Policy, please contact us at [email protected]
Thank you for shopping with us.